Careers

Download PDF – Job Posting: Executive Director of Ilisaqsivik Society

Ilisaqsivik is a not-for-profit Inuit organization and charity located in Clyde River, Nunavut. We focus on building community wellness through our programs, services, and our resource centre. Ilisaqsivik has been operating for over 25 years and is governed by a community Board of Directors. Our programs and services are led and delivered by Inuit, in Inuktitut.

Our programs are wide-ranging and often unprecedented. Everything from building our town’s library to a school breakfast program, from an Inuit counsellor training program based on Inuit knowledge, language and values, to a Heritage and Research Centre, to the creation of a social enterprise which includes two hotels. All of our work has a common thread – increasing wellbeing and personal potential of Nunavummiut.

We are looking for a new Executive Director to build on the amazing foundation that is already in place and who has a desire to lead us forward to a successful future.

As the next Executive Director, you will build on the strengths of an organization which has already achieved so much. You will lead a diverse, inclusive, high-performing and close team, calling upon your personal characteristics of caring, passion, listening, learning and the energy to be a true champion for Inuit.
Working closely and in consultation with our numerous partners, funders, clients and staff, the Executive Director will be the face, voice and chief spokesperson of the organizations in our mission to deliver our programs and services.

About You

Our ideal candidate will be a passionate advocate and a skilled and influential spokesperson for Inuit and all of the individuals and families Ilisaqsivik serves. You are diplomatic, respectful, and politically adept, with experience dealing with community relations and funders. You have an understanding of Inuit culture and Inuit Nunangat. As an empowering leader who embraces change and enables healthy outcomes for our clients, the next Executive Director will possess a compassionate, empathetic and values-based leadership style.

We are looking for an Executive Director that possesses a relevant combination of education and senior leadership experience in a related area, or equivalent knowledge gained through experience and background. You will also bring a passion for our mission and the people and culture of Clyde River. Nunavut Inuit who qualify will be given priority for this position and we encourage any Inuit to identify their eligibility when they apply.

No matter where you are from, you are looking for a long-term commitment and to be able to experience the difference you are making in Clyde River and beyond.

Additional Information

Job Status: Permanent Full-time
Location: Clyde River, Nunavut
Compensation: A competitive annual salary
Benefits: Health and Dental, GRRSP, professional development support
Other: Housing is provided
A relocation package is available if required.

Should you wish to learn more about this leadership opportunity, please email your CV and letter of introduction (in confidence) to Mike D’Amico:

mike.damico@ilisaqsivik.ca

Download PDF – Job Opportunity Counsellor Coordinator

About the Role:

The Counsellor Coordinator is responsible for coordinating the work and logistics of Ilisaqsivik Counsellors, including Counsellors working in Clyde River, our toll-free counselling line, and Counsellors who are travelling as part of our mobile response teams.

Duties & Responsibilities:

• Create schedules and coordinate travel for Trauma Team travel with input from the Counselling Manager
• Create and refine training curriculum
• Ensure all counselling staff have the necessary certifications
• Ensure strong communications and coordination of schedules, capacity and availability of Counsellors
• With input from the Counselling Manager, organize and coordinate required training for Counsellors
• Manage participant attendance for all training
• Book and coordinate travel for all training activities
• Ensure that all special or non-typical requests (or changes being made) are approved in advance of booking by the Counselling Manager

Skills and Qualifications:

• This work requires the ability to work and communicate well with Ilisaqsivik Counsellors and governmental and non-governmental health professionals living throughout the Qikiqtani Region.
• Successful completion of Ilisaqsivik’s Counsellor training program (or willingness to take this training)
• Experience with project coordination
• Experience managing people
• Ability to pass a criminal record check and adhere to all Ilisaqsivik policies
• Proven ability to maintain confidentiality
• Computer proficiency is essential
• Ability to work in high stress and difficult situations and remain calm and professional
• Ability to manage and coordinate staff
• Ability to work overtime when necessary
• Excellent interpersonal communication, management, and organizational skills

Language Requirements:

• Excellent verbal and written communication skills in Inuktitut and English

Compensation and Benefits:

• PERMANENT full-time position
• Salary commensurate with experience
• Eligible for benefits and Group Retirement Savings Plan with 5% matching from Ilisaqsivik
• Vacation, plus 3 weeks Paid Time Off; paid sick leave, paid personal days and a discretionary day off
• Normal office hours, Monday – Friday 8:30 – 5:00 however, may be required to work extra time on occasion
• Successful candidate will be required to live and work in Clyde River. Housing is NOT provided.

Download PDF – Job opening – Counselling Manager

Title: Counselling Manager (full-time)

Location: Clyde River, NU

Purpose of the Position: The Counselling Manager is responsible for overseeing and coordinating the staff, work and logistics of Ilisaqsivik Society’s Counselling Programs and Services, and Counselling teams both in Clyde River and outside of Clyde River. In addition, the Counselling Manager is responsible for providing leadership to ensure the Counselling team receives the training, development and support needed to be successful in their roles.

Scope: Oversee and manage the group of local and remote Counsellors and oversee all counselling programs, as well as manage and direct the work of the Counsellor Coordinator.

Reporting Relationships: Reports to the Director Operations, Ilisaqsivik Society.

Duties & Responsibilities:

• Develop and manage the Counselling program and team on a day-to-day basis including leading and supporting a team of Counsellors, receive incoming calls for services, referrals, assessments, liaison, allocation of team members, and administration of processes
• Responsible for managing programs from plan to delivery – counseling workshops, counsellor training sessions, on the land treatment programs, counsellor retreats, and crisis response
• Lead the development and planning of goals and objectives related to the Counselling program
• Accountable for making decisions related to the Counselling team including scheduling, managing performance, training and travel events
• Provide guidance and support for all counselling and some cultural activities
• Support the staff members in becoming a trusting, cooperative and collaborative team; assist with resolving conflicts and support open and respectful communications
• Ensure all counselling staff meet requirements of their job description, program and organizational goals
• Facilitate regular Counsellor team meetings including end of day check-ins
• Oversee and support the work of the Counsellor Coordinator to ensure strong communications and coordination of schedules, capacity and availability of Counsellors and to ensure they are meeting the goals of Ilisaqsivik and of the Counselling program
• Participate in the budget process and manage financial issues, anticipate trends and future needs of the Counselling team, including training and Trauma Response Team needs
• Represent Ilisaqsivik on working groups and at other external meetings, conferences and workshops as needed
• Liaise with other agencies and counselling partners in relation to counselling services, taking appropriate action where necessary
• Develop relationships with community service partners (e.g. School, RCMP, Justice, etc.)
• Manage initial service complaints and answer queries
• Ensure Counsellors are active and engaging with the community and relevant parties
• Review the team structure including anticipating future needs and hiring requirements and work with HR to hire the necessary people
• Implement and oversee performance management of the team
• Determine the training and development needs of the Counsellors and the Trauma Teams; and provide input to the Counsellor Coordinator so they may schedule accordingly
• Responsible for deciding when Trauma Teams are to travel to other communities and ensure the Counsellor Coordinator is aware so they can schedule and book accommodations and flights
• Ensure confidentiality and privacy of counselling clients is met and kept
• Value diversity, actively promote and ensure good equal opportunities/anti-discriminatory practice at all times
• Lead through example the culture and values of Ilisaqsivik
• Support and adhere to all Ilisaqsivik policies and procedures and the organization’s philosophy and mission
• Identify and implement improvements in practice, implement policy and procedural changes

Staffing and Team: Supervise and manage the Counselling team locally in Clyde River and other communities, and the Ilisaqsivik Counsellor Coordinator

Experience

Communication: bilingual in Inuktitut and English

Education and Experience: Grade 12, 1-3 years of experience supervising a team. Participation and/or completion of OLJ or similar counselling training

Knowledge:

• Computer proficiency is essential (Microsoft Outlook, Word, Excel)
• Knowledge of services offered by other mental health and care agencies in Clyde River and surrounding communities

Professional/Personal Development Courses/Training:

• Ilisaqsivik Inuit Counsellor Training Program
• First Aid Certification

Skills and Abilities:

• Customer service skills: compassionate about the care and well-being of others, patience in dealing with people who are upset, active listening to understand needs, and proficient at finding innovative solutions
• Leadership skills: gives clear instructions and delegates efficiently, makes informed decisions, problem-solves, provides coaching and feedback to teams, supports team environment, leads by example, creates a trusting and supportive environment and demonstrates strong supervisory skills
• Communication skills: understanding of non-verbal cues, active listening, clearly able to articulate and confirm understanding of others, strong interpersonal communication skills, excellent written and verbal communication skills and good presentation skills
• Attention to detail: accuracy in completing forms, giving information, and completing necessary paperwork
• Team-working Skills: Effectively share information, be helpful, respectful, approachable, build strong relationships, promote team cohesiveness, a willingness to work with all team members and demonstrate openness to new ideas
• Dependable: multi-tasks, time-management skills, prioritize effectively, provides timely responses, takes initiative and ownership of work, reliable, self-directed and self-motivated, good follow-through skills
• Remains calm during a crisis: uses discretion, does not allow emotions to get in the way, thinks clearly under pressure, tolerates confusion, does not take things personally, stays positive, responds decisively, assumes responsibility and accountability
• Language: Inuktitut and English

Counselling Manager Attributes

Responsibilities:

• Will not be doing counselling
• Either way, we need a Counselling Coordinator

Why did the role fail in the past?

• Incumbent(s) did not embrace the requirements of the role
• Lack of understanding/acceptance of the purpose/immense importance and the huge responsibility that goes with it – be proactive, push through barriers, find solutions, problem solving, resilience (thick skin)